Schedule
Assign team members and vendors to events
Choose who is responsible for scheduled work—your staff, outside vendors, or both—when you create or edit an event.
What you will accomplish
You will use the Assigned to control on Schedule to connect each event to the right people:
- Team members on your staff (detailers, porters, service managers).
- Vendors you work with (outside detail shops, transport companies, mechanics).
Expected outcome: The event shows clear ownership on the calendar, in Table view, and when someone uses Assigned to me. Vendors appear with a building icon so your team knows the work may happen off-site.
When to assign someone
- You already know which staff member will run the visit.
- An outside partner will pick up, service, or deliver the vehicle.
- A manager wants each technician to filter Schedule to Assigned to me at the start of the day.
- Handoffs matter—notes explain what to do; assignment explains who owns it.
Before you start
- Team members already exist in Settings > Team.
- Vendors already exist in Payments > Vendors when you plan to assign outside partners. See Manage vendors.
- You can open Schedule and click Schedule Event, or open an existing event and click Edit Event.
Assign when you create a new event
- Open Create New Event
On Schedule, click Schedule Event.
Expected result: The Create New Event window opens.
- Fill in event type, customer, and time
Choose the Event type, vehicle or customer, date, and time the same way you normally would. See Create an appointment if you need the full walkthrough.
- Open the Assigned to control
Find Assigned to on the left side of the form. It may show Unassigned when no one is selected yet.
Click the Assigned to button.
Expected result: A searchable list opens with Team members and Vendors sections.
- Select team members and/or vendors
Click one or more names to place a check mark next to them.
- Team members show a person icon.
- Vendors show a building icon and usually the company name (for example Elite Detail Partners).
You can select more than one person when two partners share the work.
Why this matters: Assigned names travel with the event everywhere your team looks—calendar blocks, Table rows, and Progress cards.
- Click Create Event
Finish the rest of the form and click Create Event.
Expected result: The event block shows the assignee summary. Team members can turn on Assigned to me to see only their work.
Change assignment on an existing event
- Click the event on Schedule
Find the event on Schedule and click it.
Expected result: The event detail panel opens on the right (or as a sheet on smaller screens).
- Click Edit Event
Click Edit Event in the panel.
- Update Assigned to
Open the Assigned to control, add or remove team members and vendors, then save.
Expected result: The calendar and Progress board show the new owners immediately.
For time or date changes without opening the full form, see Update, assign, or reschedule an event.
How assignments look on the calendar
One staff member — the event may show their name on the block or card.
One vendor — look for the building icon or company name in the assignee summary.
Several people — the summary may shorten to two names plus a count (for example Alex +1).
Unassigned — the event is still on the calendar, but no one is responsible yet. Managers often filter these during morning planning.
Common mistakes to avoid
Troubleshooting
What to do next
- Create the event: Create an appointment
- Change time or notes later: Update, assign, or reschedule an event
- Add vendor records: Manage vendors