Parking Spots
Parking Spots overview
Learn how Parking Spots helps your team track where every vehicle is located in your facility.
What you will accomplish
After reading this overview, you will know which Parking Spots guide to open first, how map view and table view differ, and how reservations differ from cars that are physically parked.
When to use Parking Spots
Your team can answer one important question quickly:
Where is each car right now?
Use the Parking Spots page from the left sidebar whenever a car moves in your building. Parking Spots connects your real floor layout to your customer and vehicle records. When the map stays current, staff find cars faster, avoid putting two vehicles in the same space, and see which areas still have room.
This section is written for anyone who parks, moves, or retrieves vehicles—front desk staff, valets, porters, and facility managers. You do not need technical skills. If you can read a floor map and click a spot, you can use Parking Spots.
Quick counts on the map
When you use Map view, look at the legend near the map. It shows how many spaces are Available, Reserved, and Occupied right now.
Expected result: The numbers change when someone assigns a car, saves a reservation, or moves a vehicle. They should match what you see on the map.
What you can do from Parking Spots
- Create named spots such as A1, A2, Front Row 3, or Lift 1.
- Group flexible areas into zones, such as Main Storage, Outdoor Lot, or Service Area.
- Assign a vehicle to a spot or move it when the physical car moves.
- Reserve a spot for a customer or car before the vehicle arrives.
- Search the map or switch to table view when you need to find a spot quickly.
- Open the parking report to review which cars occupied which spaces during a date range.
Quick links by job
| I need to… | Open this page | Step-by-step guide |
|---|---|---|
| Set up spot names and the floor map | Settings > Floor Plan | Set up parking spots and zones |
| Park a car that just arrived | Parking Spots | Assign a parking spot |
| Find an open spot or a customer's car | Parking Spots | Find parking spots and available spaces |
| Park cars in a flexible zone (outdoor lot) | Parking Spots → click colored zone | Work with zones on the map |
| Hold a spot before the car arrives | Parking Spots → Table view | Reserve a parking spot |
| Review parking history for billing | Parking Spots Report | Review the parking report |
Open Parking Spots
- Sign in to the dashboard
Use your staff login. Customer portal logins do not include Parking Spots.
- Click Parking Spots in the sidebar
In the left sidebar, click Parking Spots. You can also go directly to Parking Spots.
Expected result: The page title says Parking Spots and you see either the facility map or a table of spots.
- Use the top buttons when you need them
Report opens the parking history page. Add Parking Spot opens the floor plan editor when your team needs to create or edit spots (usually an admin task).
Start with the right guide
- Set up the facility layout first
If this is a new workspace, start with Set up parking spots and zones. This creates the spot names and map layout your team will use later.
- Assign cars as they enter storage
Use Assign a parking spot when a car arrives, moves to another spot, or needs its record corrected.
- Find the right spot before you change anything
Use Find parking spots and available spaces when the facility is busy and you need to search by spot name, car, customer, plate, or occupancy.
- Use zones for flexible parking areas
Use Work with zones on the map when cars park in outdoor lots or overflow lanes without exact spot numbers.
- Reserve space before the car arrives
Use Reserve a parking spot when a customer has an approved spot but the vehicle is not physically parked there yet.
- Review history and occupancy
Use Review the parking report when you need a date-based list of parking activity for operations, billing review, or an internal audit.
Map view and table view
The Parking Spots page has two useful views:
Map view shows the floor plan. Use it when you want to understand the facility visually or click a spot on the map.
Table view shows rows and columns. Use it when you want to sort, scan many spots, reserve a spot from the row menu, or select multiple spots to delete.
- Open Parking Spots
Click Parking Spots in the left sidebar, or go to Parking Spots.
- Open Filters & Settings
Near the top of the page, click Filters & Settings.
- Choose Map or Table
Under the view options, click Map to see the floor plan, or Table to see a sortable list of every spot.
- Close Filters & Settings
Click outside the panel or press Escape to return to the main page.
Expected result
You can switch between a visual map and a detailed list without losing your place. Both views show the same parking information.
Helpful terms
Parking spot means one exact place where a vehicle can be assigned, such as A1 or B4.
Zone means a larger flexible area (for example Outdoor Lot or Indoor Bay) where a car can be assigned without a numbered spot. The map shows the zone as a colored background behind the spots.
Lift spot means a stacked parking space. One lift position can hold more than one vehicle, such as ground level and upper level.
Reservation means a spot is held for a customer or car, but the car may not physically be there yet.
Present (or Occupied) means the car is physically parked in that spot now.
Available means no car is parked there and no reservation is showing for that spot.
Lift spots, zones, and numbered spots
- Numbered spot: Use when staff need an exact location such as A1 or B4 for retrieval and customer communication. The map shows each spot as its own labeled box.
- Lift spot: Use when one physical lift holds two or more cars. Each level can show Occupied or Reserved separately. Set up lifts in Set up parking spots and zones.
- Zone: Use when cars park anywhere inside a larger area (outdoor lot, service lane, overflow). Assign the car to the zone from the car record or map when an exact spot number is not required. A car in Outdoor Lot may not have a numbered spot but still appears on the map inside the green zone area.
Keep the map trustworthy
The map is most useful when your staff updates it at the same time they move the car in the real facility.
- Update the record right after a car is parked or moved.
- Use clear spot names that match signs, floor labels, or your team's normal language.
- Use zones for flexible areas where cars move around often.
- Review the parking report regularly to catch stale or missing assignments.
Recommended path for your first week
- Day 1 — Build the map
Follow Set up parking spots and zones so spot names match your building.
- Day 2 — Park the first cars
Use Assign a parking spot each time a vehicle moves in the facility.
- Day 3 — Teach search habits
Share Find parking spots and available spaces so staff can search by plate, customer, or spot name.
- Before busy arrivals
Use Reserve a parking spot when a space is promised but the car is not there yet.
- Weekly check-in
Open Review the parking report to confirm assignments look right for billing or audits.
Related dashboard areas
Parking Spots works closely with other parts of the app:
- Cars — every vehicle should link to a customer and show a parking location on its record.
- Contacts — customer names appear on reservations and the parking report.
- Payments — the parking report helps confirm how long a car was stored before billing.
- Schedule — drop-offs and pickups on the calendar should match where cars are parked on the map.
What success looks like
When Parking Spots is working well for your facility:
- Staff can answer “where is this car?” in seconds using search or the map.
- Reserved spots are clearly marked before customers arrive, so two cars are never promised the same space.
- The map legend counts (Available, Reserved, Occupied) match what staff see on the floor.
- The parking report shows believable history because moves are recorded when they happen.
What to do next
- New facility? Complete Set up parking spots and zones before daily use.
- Car just arrived or moved? Follow Assign a parking spot.
- Need to hold a space for a future arrival? Follow Reserve a parking spot.