Floor Plan Group Rotation
Rotate groups of parking spots and zones together around their center point in the floor plan editor for faster layout adjustments.
Changelog
Stay up to date with the latest features, improvements, and updates we're shipping to make your facility operations even better.
Rotate groups of parking spots and zones together around their center point in the floor plan editor for faster layout adjustments.
A rebuilt payments section with dedicated tabs for Invoices, Quotes, Recurring, and Products for faster navigation and streamlined billing management.
Change prices across multiple recurring subscriptions at once from a single page with preview and confirmation.
Click any row in the payments table to open invoice details instantly without using the actions menu.
All dates, times, and currency values throughout the app now respect your team's configured locale and formatting preferences.
Type {{ in the marketing email editor to get autocomplete suggestions for all available customer and vehicle field codes including snake_case format.
Marketing email logos and images now render correctly across all mobile email clients through automatic image format transcoding.
Require customers to upload multiple document types such as both a driving license and proof of insurance during the onboarding flow.
A new multi step wizard lets prospective customers submit storage requests with their location, vehicle details, and contact info, delivered as qualified leads to your team.
Your facility can create a branded public profile page with photo gallery, service listings, and a registration inquiry button so customers can discover and engage with your facility online.
Generate branded PDF reports from any photo session complete with annotated damage photos, maintenance checklists, and your facility's logo for professional customer handoff.
A new API with key based authentication lets external tools and integrations pull car and customer data from your facility in real time, complete with interactive documentation.
Choose which sections and fields appear on the car detail page for both your team dashboard and the customer portal via drag and drop settings.
Submit bug reports and feature requests directly from the dashboard with image attachments, upvoting, and real time status tracking.
Car thumbnails now upload at higher quality for a sharper, clearer appearance across the dashboard.
Override the automatic Classic.com market valuation for any vehicle by linking to a specific Classic.com listing URL.
Recurring billing now correctly supports and displays any cadence including weekly, quarterly, and custom intervals across the dashboard and customer portal.
Issue account credits to customers and automatically apply them toward future invoices and charges.
Configure which steps and cards appear on your facility's public registration form using a modular drag and drop card system.
Connect your facility to Xero for automatic two way sync of customers, invoices, payments, refunds, and payouts to keep your books up to date without manual data entry.
External vendors now get a dedicated portal to view assigned appointments, see vehicle and transport details, update job status, and add notes without needing access to your main dashboard.
Pinch to zoom and pan on vehicle photos to inspect damage annotations and details up close on any device.
Scan a VIN barcode using your device camera to instantly pull up a vehicle's detail page during check in or lot walks.
Drag to reposition how a vehicle's thumbnail photo is cropped, ensuring the most important part of the image is always visible.
Added "PPF Damage" as a new damage classification option in the photo inspection workflow.
Customers can now see who else has booked a time slot. Facility operators can enable this per event type, and customers can mark their booking as private.
Quickly scan or enter a VIN from the sidebar or mobile bottom nav to jump straight to a car's page.
The Revenue Overview card now shows three KPI tiles: Collected Revenue, Accounts Receivable, and Past Due invoices at a glance.
Stripe onboarding now opens in a new tab on Safari to prevent crashes from complex bank redirect chains.
The VIN scanner now uses multiple detection layers for faster, more reliable results.
Shared photo session links now display rich preview cards with the vehicle photo, event type, and facility branding on social media and messaging apps.
Vehicles with a VIN now automatically decode detailed specs from the free NHTSA (US Gov) database.
Preset zoom level controls (1x, 2x, 3x) in the in-app camera for precise photo documentation.
Upload a custom thumbnail photo directly from the car detail header for quick visual identification.
Car and customer detail pages now use full-width layouts with the top navigation hidden for a more focused experience.
Fixed the quick date range selector layout on mobile in the marketing calendar.
Larger, easier-to-tap action buttons after capturing damage photos on mobile devices.
Customer onboarding emails now include a plain text link fallback for email clients that don't render buttons.
Automatically sync declared vehicle values from signed contracts to car records.
Control which damage documentation photos are visible to customers in their portal.
A built-in camera for photo walkthroughs with zone and part context overlays, so every photo is automatically tagged with its location.
Void finalized invoices and duplicate existing invoices as new drafts to save time on recurring charges.
Configure whether card and ACH processing fees are absorbed or passed through to customers, with transparent rate breakdowns.
Record and track tire pressure readings during vehicle intake walkthroughs.
Add internal notes to cars and customers with visibility controls to manage what information is shared.
A complete shopping cart and checkout flow for your facility marketplace with phone verification.
An AI-powered assistant that can look up cars, customers, parking, scheduling, and payments using natural language queries.
Run online auctions for customer vehicles with bidder registration, bid verification, and automated auction close workflows.
Full two-way sync with QuickBooks Online including automatic invoice, payment, and customer synchronization with reconciliation.
Temporarily pause customer subscriptions and resume them when ready, keeping all settings intact.
Customizable multi-step onboarding flow for new customers including profile setup, contract signing, payment method, and document uploads.
An enhanced search experience across your dashboard for quickly finding cars, customers, and more.
Expanded Stripe payment support with country-specific fee structures for card and ACH payments.
Admin tools for managing team platform subscriptions including plan changes and billing.
Quickly duplicate existing marketing campaigns as a starting point for new ones.
Streamlined campaign editor focused on individual channels (email or SMS) for faster campaign creation.
Automatically sync your team branding (logo, colors, name) to your Stripe Connect account for consistent payment experiences.
Generate professional PDF reports from photo sessions with all captured images and annotations.
A full-featured community messaging system with channels, real-time messaging, admin management, and unread notification badges.
Admin tool to bulk import existing subscriptions from external systems.
Change the payment method on individual subscriptions directly from the subscriptions table.
Adjust subscription quantities with a dedicated dialog for easy updates.
Configure custom checklists for event types and photo walkthroughs to standardize your processes.
Since most of your contracts are built to have one car entered into it but everyone has a guy with 3+ cars, we've setup a way for contracts to automatically "bundle" these into one single contract to sign. This way if someone has 3 cars, they will get a 3 car contract bundle. For them its just like signing one contract but they get 3 separate ones stored for each car.
Bundle multiple contracts together and send them as a single signing request to customers.
Update pricing across multiple subscriptions at once with the new bulk pricing tool on the subscriptions page.
Cancel multiple subscriptions simultaneously with the bulk cancel action.
Combine multiple subscriptions for the same customer into a single consolidated subscription.
You can now assign a cars location to a parking zone rather than a specific spot. This will enable you to have a looser tracking mechanism (eg rows, buildings, general areas) compared to a specific spot or lift (eg 114, Lift 14 - Level 2).
Generate downloadable PDF inventory reports for your parking spots with current occupancy and assignment details.
Zones on the floor plan now show real-time occupancy counts and you can view all cars assigned to a specific zone.
A new step-by-step onboarding checklist guides new facilities through initial configuration with progress tracking in the sidebar.
You will now see an onboarding checklist in your side navigation to help guide you through account setup processes. This will provide more granular guidance and instruction on account setup and how to use the application.
The customer portal can now be added to Android home screens with more accurate facility branding.
Checklists now support better structure (grouping/organization), clearer progress, and a more seamless experience.
Vendors/service providers are now managed under Payments, with clearer vendor status, invites, and Stripe connection visibility to support smoother vendor onboarding and payouts.
Marketing and social events are now managed together in one “Marketing & Events” page making it easier to plan communications, social posts and events in one place.
The Payments area has been improved to make it easier to find what you need (better filtering and navigation) and to manage customer subscriptions more efficiently, including adding subscriptions to start in the future and seeing key billing details at a glance.
You can now associate vendors to specific products/price tiers and record vendor costs, so you can understand margins per service and keep pricing/costs organized.
Build checklists for event types! Use these to create SOPs for facility operators!
Create workflows to combine multiple events into a single standard operating procedure.
Labels for inspections and registrations now adapt to your region—MOT and Road Tax for UK, WOF and Rego for NZ, and standard US terms elsewhere. More countries and support coming soon!
Look up vehicle details automatically from UK (DVLA) and New Zealand (CarJam) license plates, auto-populating make, model, year, VIN, MOT/WOF expiration, and more.
Configure your facility's country in team settings to enable regional features like plate lookups and localized terminology.
New document management system with customizable document types (Registration, Insurance, Title, etc.). Staff can categorize uploads with visual icons and colors. Team admins can create custom document types in settings and control which types customers can view and upload themselves.
Customers can now manage their own profile directly from the customer dashboard. Update personal information, phone number with international support, and address with Google Places autocomplete. Profile photos can be uploaded and changes automatically sync to Stripe billing.
Generate detailed reports on parking spot utilization, occupancy rates, and availability trends across your facility locations.
Updated terms of service to support new tax collection features.
Customers now see a clear breakdown of costs including subtotals, fees, and taxes before completing a purchase.
Facilities can now configure and automatically apply sales tax to their products and services based on location.
(What you are seeing right now) you'll now see this popup highlighting new features and updates you log in. I hope this keeps you informed about new improvements to CSS!
For services requiring approval, customers receive confirmation once staff reviews and approves their booking request. This is now a switch on the event's settings page
Easily track and record vehicle fuel/gas levels during any events.
Facilities can now onboard vendors (detailers, PPF, transport, etc.) and link them to products and services. Vendors can get scheduling notifications, be incorporated into booking workflows, quotes/estimates, etc.
Create and send professional quotes to customers, who can review and accept them online. Quotes automatically convert to invoices when approved.
Businesses can now add multiple contacts (spouse, assistant, etc.) to a single customer account, each with their own login access.
Set up events that automatically repeat on a schedule (monthly detailing, annual inspections, etc.).
The customer portal is now available in both English and Spanish, automatically displaying in the customer's preferred language.
Customers can now track their vehicle's location in real-time during transport services with a live map view. They can also get notifications at each stage of transport
Customer portal scheduling redesign. Larger buttons, more simple layouts, easier booking for events.
Connect your facility to Facebook, Instagram, X, and LinkedIn to schedule and automatically post content across all major platforms.
Facilities can configure their preferred date format (MM/DD vs DD/MM) and time format (12hr vs 24hr) displayed throughout the system.
Improvements to AI photo analysis to extract information like VIN, mileage, and condition notes.
Improved email design tools with rich text formatting for creating professional marketing emails.
Customers and team members can customize the frequency and types of their notifications (email, push, sms)
Improved vehicle lookup with comprehensive make, model, trim, and year data for more accurate car records.
We have integrated data from classic.com directly on platform so you can get realtime accurate vehicle valuations of cars within your facility.
You and your customers can list vehicles for sale on a facility marketplace where interested buyers can express interest directly. Customers can also create sourcing requests if they are on the market for a new car.
We're always looking for ways to improve. Book a demo to share your ideas with our team.
Powered by carstoragesoftware.com